Our Customer Reviews

By MSW -

We love hearing from our customers about their experience with our Firstmate Controls remote-control lift system! After all, we designed and created this system to help make the boating experience safer and more convenient with a reliable, easy-to-use product. Check out what our happy customers have to say and be sure to leave us a review if you've had a great experience with us too! 


"Joe did a great job as usual. Thank you. I highly recommend this company." 

Marc O., Camdenton, MO

"Customer Service + , Timeliness + , Personal Callback from Tech." 

Peter Z., St. Charles, MO

"Great customer service!" 

Mitch A., Olathe, KS

"Your service was outstanding! Thank you!" 

Mike R., Gravois Mils, MO

"The service representative, Joe, was excellent. Very knowledgeable and friendly and fixed everything. I appreciate your taking care of my needs. Thank you so much." 

August 2019 review

"The technician who installed strobe lights on two of our FirstMate lifts was timely and professional." 

July 2019 review

"Thank you so much for answering the phone on Sunday it means a lot in the world of customer service to us." 

Hans W.

"Everything installed and working perfectly. Programmed on the first try. You guys are great! The service I received every step of the way could not have been better.  From my first call for tech support to diagnose the problem, to meeting with Julie and one of the support staff members when I picked up the parts who took the time to explain the retrofit process in detail, to you resending me the instructions." 

 Tim S.

“Of all the things I have bought at the lake, this was my best purchase!” 

Tom S., Sunrise Beach, MO

“Safety  - with the remote system, there is no need to leave someone on the dock to raise the lift.”    

 Jim H., Lake St. Louis, MO

“Able to raise lifts to protect them when boating” 

 Ken E., Rocky Mount, MO

“The Firstmate has operated flawlessly since day one. It’s one part of boating that I don’t have to worry about. It adds peace of mind.”  

Jeffrey L., St. Charles, MO


If we've had the pleasure of helping you with your boat lift remote control needs in the past, we want to hear from you!  If you have any questions about what we do here, please give us a call at the phone number listed below. You can also follow us on our social media platforms listed below to stay up to date on our latest announcements. Firstmate Controls wishes you a happy boating season!

Boat Lift Controls You Can Count On!

Firstmate Controls 
410 Century Business Drive
Labadie, MO 63055

Phone: (866) 570-9707



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