Firstmate Controls is Here to Help!

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When you invest in a Firstmate Controls boat lift remote control system, you are also investing in a team of experts that are here for you! Many marine equipment companies will sell you a product and leave you on your own to try and figure out how it works. Not Firstmate! We have several support options available from the time you start looking at our equipment all the way through the installation and operation of the product. Keep reading to learn more about the support we offer all our customers! 



Instructions for Troubleshooting, Installation, and Programming


We provide quick and easy servicing instructions to save you time and money. There are also several troubleshooting techniques you can try if the system is not operating properly, or if your lift is not responding to the key fob. We provide that information to you so you won't have to go through the guesswork when you're trying to get out on the water. We also provide installation manuals for our systems so that installation is smooth and easy.


Helpful User Guides for Firstmate Control Products


Our user guides are very easy to understand, and they provide information about how to properly care for your remote system. This is also where you'll find your system warranty information. It's important to read through this carefully and understand what is and isn't covered under the warranty, and what your responsibilities are as a consumer for maintaining the warranty.


Firstmate Controls Product Information 


Firstmate Controls provides information about each system we manufacture, so making a selection is quick and easy. Every system's features are easy to find. That way, when it's time to decide on a system for your lift, you can make an educated purchase to best suit your specific needs. Our product information section also has a place for you to register your remote system for security, quality control, and proof of ownership. This is also a great way for you to share feedback on our product to help us continuously improve!


Simple Instructional Videos


We know that not everyone likes written instructions. A lot of people are visual learners. That's why we have incorporated training videos into our support for your convenience. If you purchase your boat lift remote control system online and don't choose to have it installed at our manufacturing facility, we may not be able to program the remote system for you prior to shipping. But, never fear! Our online, easy-to-follow instructional videos will show you step-by-step how to properly program your system and key fob.

A Company You Can Count On!


If you are looking for a remote control boat lift system for your dock this season, choose a company that you know you can trust. Choose Firstmate Controls! We manufacture the highest quality products and make sure to provide the support you need to enjoy them for years to come. You won't be able to find a better boat lift remote control system with such helpful customer support. Visit our website or give us a call to learn more - we can't wait to hear from you!

Boat Lift Controls You Can Count On!

Firstmate Controls 
130 Century Commerce Loop
Labadie, MO 63055

Phone: (866) 570-9707

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