What are We Thankful for This Year?
With Thanksgiving in just a few days, we are thinking about all the things we are grateful for... Boats, well-accessorized docks, safe and happy friends and family, days spent on the dock or out on the water, our talented team, and YOU! Firstmate Controls feels incredibly blessed this year and today we want to share how truly thankful we are.
OUR INCREDIBLE TEAM
Manufacturing
Our manufacturing facility is in Labadie, Missouri. Everything is built from the ground up from the time you place your order until it goes out the door. We begin with our corrosion resistant Aluminum frame design. Any electronic components are tested in pre-production and again prior to shipping. As your system goes down the line, it is spot checked for Quality Control and put together by our knowledgeable staff. Prior to shipping, all systems are fully tested, valves pressure checked, and packaged ready to be delivered to your door or your dock. We are thankful to have a staff of dedicated employees who all have the same goal in mind. They are encouraged to be inventive; always look for improvements in design for what makes a better product; input is key. Most importantly ~ what comes out our facility is only a quality product.
Engineering
Starting out in satellite communications, our company’s path has made many twists and turns since becoming Firstmate Controls in 2005. We continue to do contract engineering from larger firms and offer engineering services for the smaller inventor as well. We have aided in bringing products to market not only in the marine market but also in the drive-through industry, trucking industry and hold multiple patents in communications. We have always learned to do what we can to keep inventing, producing, and manufacturing to keep America going!
YOU!
We are so incredibly thankful for you - our fantastic customers. We love helping people enjoy their passion for boating even more with our products that help keep people safe and make #LakeLife easier to enjoy than ever. You mean the world to us and we are so grateful for you every day! Today we are sharing some kind words from our customers - Thank you to you all!
"After extensive research I chose not to purchase the "manual" control package offered from the HydroHoist dealer that I purchased my lift through. Julie at Firstmate was very accommodating explaining the features & benefits of the Gen3 Pro remote control package I purchased. I'm not the easiest person to satisfy but based on the total experience of sales, service & support that I was given I would rate this higher than 5 stars if it was possible. Thank you Firstmate for everything you've done!!" - Darryl M.
"Terrific customer service. Suzanne was great to work with, helped me troubleshoot our malfunctioning unit, and even found a way to get me a part on a busy holiday weekend and the lake. Great Experience all the way around!" - Joel M.From Our Team: Have a Great Holiday!
We hope that each and every one of you has a great Thanksgiving week full of great food and meaningful memories. We appreciate your business and look forward to serving you for many years to come. Happy Thanksgiving from all of us at Firstmate Controls!
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